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Computer solutions for Australia's rural and remote communities.
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There are some very common problems that people have with their computers. These pages offer possible solutions to some of the problems that computer users encounter.

If we're too far away to help immediately, there may be a solution available here.


A common problem rural Internet users face is slow Internet connections, or connection drop outs. If you're having problems, try the ideas on our modems page.

Another major problem is viruses. If you think you have a virus, visit housecall.trendmicro.com. There are limits to what this browser based scan can do, but at least you will know if you have a problem. Visit our viruses page for ideas on how to prevent viruses damaging your computer.

Email attachments are another difficult problem, and also a major source of viruses. (Always scan email attachments with an up to date virus program BEFORE you open them.) If you can't open an attachment, check this list of extensions to find out what program made it. If you are unable to open a MS Office 2000 file, download and install 602 PC Suite.

Your computer will only work properly if the right drivers are installed. Unless something changes after you buy it, you should not need to change the drivers that came with your machine. If you can't find your original install disks/CDs and you do need to reinstall them, try and locate the right ones at one of these sites: PC Drivers - Win Drivers - Drivers HQ - Totally Drivers - Driver Zone - Mr Driver .


Windows XP Performance

These days most people are running Windows XP. For some reason, computer manufacturers always seem to short-change customers on memory. Although there are a few machines that can run XP satisfactorily with 128Mb, it really deserves 512Mb. It is easy to boost the performance of Windows XP by turning off unnecessary services.

Windows Annoyances

Every version of windows can be annoying at times, even aside from the all to frequent crashing.

In the later versions of Windows a number of things have changed, with remarkably little benefit. And yet, other things that should have changed, haven't. For example:

Microsoft would have us believe that Linux is bad because it copies Windows. Where did the action of the tab key at the XP command prompt come from? In reality, all good ideas are recycled, and their true origins become obscured.


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